Leveraging local expertise in Czech Republic and Slovakia
![](https://www.unisign.com/wp-content/uploads/Logo-MRM.png?x41458)
August 26, 2024
In the competitive world of CNC machine tools, reliable and efficient service is paramount. Our collaboration with MRM Machinery, a local partner in the Czech Republic and Slovakia, highlights the advantages of integrating local expertise into our service model. This case study explains how this partnership enhances service delivery, offering significant benefits to our Czech and Slovakian customers.
![Uniport 6000 CNC machine for STT Services](https://www.unisign.com/wp-content/uploads/STT-Services-Uniport6000-600px.jpg?x41458)
About MRM Machinery
MRM Machinery is a distinguished supplier of CNC machine tools for metal chip machining, representing top-tier manufacturers such as Unisign. The MRM team comprises former employees of Czech machine tool manufacturers, bringing over 20 years of industry experience. They specialize in providing comprehensive services for larger, more complex technological units.
Scope of services
MRM Machinery offers a full suite of services for our Unisign CNC machines, including:
- Selection and procurement: Helping customers choose the right machine tools.
- Installation: Constructing foundations and implementing technology solutions for specific workpieces.
- Training: Offering operator and maintenance training, as well as programming courses.
- Service support: Providing extensive post-installation support, including warranty and post-warranty services, preventive maintenance, and original spare parts supply.
- Remote diagnostics: Establishing and operating remote diagnostic systems for machines with HEIDENHAIN and SIEMENS control systems.
Long-standing partnership with Unisign
Jan Šmíd, Service Manager at MRM Machinery, comments: “We have been partnering with Unisign since our inception in 2015. This collaboration has resulted in the installation of over 10 machines, particularly the successful UNIPORT series, which excels in machining welded structures. Initially we focused on securing business cases and marketing, the partnership however has expanded to include technical support and spare parts delivery. This was especially crucial in the post-COVID era.”
Enhanced customer benefits
Our collaboration with MRM Machinery offers multiple benefits to our customers in the Czech Republic and Slovakia:
- Elimination of language barriers: Local staff speak the customers’ language, ensuring clear and effective communication.
- Rapid response: Quick assistance over the phone or through remote diagnostics minimizes machine downtime.
- Reduced service costs: Local technicians mean faster response times and lower travel costs, reducing overall service expenses and downtime.
- Comprehensive support: Customers receive full support from machine selection to post-installation services, providing peace of mind and operational continuity.
Conclusion
Partnering with MRM Machinery exemplifies how leveraging local expertise can significantly enhance service delivery for the Unisign CNC machines. By ensuring quick, reliable, and comprehensive support, we provide our customers in the Czech Republic and Slovakia with a robust and efficient service experience. This collaboration not only meets but exceeds customer expectations, reinforcing our commitment to excellence in every aspect of our operations.
In focus
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February 26, 2020 Promoting and inspiring young people and awakening their enthusiasm for a technical profession and career in the machine tool industry. That is an important objective which we fully endorse at Unisign. We maintain good contacts with technical schools and universities in the Netherlands and Belgium and organize company visits for students. Extended […]
Read moreUniport 6000 for USA based MultiCam
January 23, 2020 This Uniport 6000 for MultiCam is ready for shipment to the USA. The factory acceptance test for the CNC machining center has been successfully completed last week. Since 2006, MultiCam has been operating already a Uniport 6000 to their full satisfaction. The new Uniport 6000 is a valuable addition to their manufacturing […]
Read moreCertificate renewal ISO 9001:2015
January 14, 2020 Congratulations to our team for getting our ISO 9001:2015 for Quality Management System certification renewed! A good start of the new year. We have successfully renewed this certificate for the next three years. The Quality Management System is certified for: selling, designing, producing, installing, maintaining and servicing CNC machining centres as well […]
Read moreUniport6000 for HOMAG wood processing solutions
This week the factory acceptance test for the Uniport6000 CNC machining center for HOMAG GmbH has been successfully completed.Another milestone in a long and pleasant cooperation with this German global market leader for wood processing machines. With this new Uniport6000, the HOMAG Group is operating in total twelve Unisign machines. HOMAG Group -woodworking industry The […]
Read moreHappy New Year!
As we´re finishing this year, we would like to thank all of you for your trust and cooperation in 2019. Enjoy the festive season! We wish you a very Happy Holiday season and a healthy, prosperous and successful New Year! The Unisign team
Read morePuja ceremony for CNC machine
The Hindustan Puja ceremony in India is the traditional way to bless a new machine and its operators. Last November our new Unitwin6000 CNC machine for Ramkrishna Forgings Limited was blessed with this Puja ceremony. The Unitwin6000 is a state-of-the-art CNC machining centre dedicated for the machining of front axles in the truck industry. With […]
Read moreUniport6000 for band saw machines
Successful commissioning and start-up of our Uniport6000 CNC machine at PEGAS – GONDA in the Czech Republic. PEGAS – GONDA is a manufacturer of quality band saw machines. They develop and produce the machines completely in-house. Thanks to the very large demand for band sawing machines, a strategy has been developed to double their capacity by […]
Read moreEMO2019: a big thank you
An amazing week it was: from 16 to 21 September, about 117,000 production specialists from 150 countries visited the world’s leading metalworking tradeshow. “This EMO Hannover 2019 built on the success of our boom year in 2017,” reported EMO General Commissioner Carl Martin Welcker. “In the context of subdued economic expectations over the past several […]
Read moreProduction increase for PALMS forest trailers
Palmse Mehaanikakoda LLC is a mechanical engineering company, located close to Palmse in Estonia. Since more than 20 years the company produces forest trailers and cranes, designed for use with agricultural tractors. Palmse wants to increase their machining production and has ordered a Uniport6000, enabling them to produce machining parts much faster and at lower […]
Read moreEMO2019: improve your machine performance
At EMO 2019, Hannover, we showcase our complete range of high-end CNC machining centres for milling, drilling and turning. The Unisign machines enable customers to improve their machining performance through reliable state of the art technology, high dynamics, and capacity. Offering lowest cost per piece, high flexibility and quick return on investment. Portal machine for […]
Read moreSummer Event 2019
On Friday 12 July we started our summer holidays with the Unisign Summer Event. During the event we have honored our jubilees of 2019 and the colleagues who are going to enjoy their well-deserved retirement. Congratulations to Hay, Mia and Hans with their retirement, Jac and Henk with their 40-anniversary and Henri, John, Christianne and […]
Read moreSuccessful Dealermeeting 2019
With pleasure we look back on a successful dealermeeting! The morning program contained an interesting workshop of Wim van der Mark on online marketing & social selling. Followed by a factory tour and two very informative presentations on sales success stories by John Snijders (Encoma), Gerhard Steindl & Robert Klaus (Steindl Gmbh). In the afternoon […]
Read moreInternational Dealermeeting 2019
The final preparations for the 12th International Dealermeeting are in full swing. From June 25th until 27th we welcome more than 40 agents from around the world. The program offers an interesting mix of:– product and application training– guided tour through our production facilities– presentation of success stories– workshop online marketing and social selling– a […]
Read moreForklift profiles – powerful machining and automatic transfer
Forklift masts are constructed from rolled steel channel profiles that can vary in length from 1 to 6 meters. As these channel profiles must be machined from all four sides, they require a machining center that combines powerful machining and high accuracy with a bar feed system with rotating capability. Solution offering flexibility, power and […]
Read moreUnisign at Prodex 2019, Switzerland
From 14th to 17th May Unisign will be represented by our agency H.P. Müller Werkzeugmaschinen AG on the Prodex trade fair in Basel, Switzerland. PRODEX (https://lnkd.in/gGdWfzx) is the leading Swiss trade fair for machine tools, tools and production measurement – the complete production chain. This is where the best companies in the Swiss MEM industry […]
Read moreUnisign at Mach-Tech 2019 in Hungary
From 14th to 17th May Unisign is represented by our agency Rother Metal Kft on the Mach-Tech trade fair in Budapest. Mach-Tech (http://iparnapjai.hu/en) is the largest industrial event organized in Hungary with an estimated 500 exhibitors this year. We kindly invite you to visit the Rother Metal stand in Pavilon “A” nr. 101G and learn […]
Read moreMaximum flexibility: Uniport 6000-HV with carousel turning table
Unisign will supply a Uniport 6000 HV machine with carousel turning table to ÖSWAG in Austria. ÖSWAG Maschinenbau located in Linz on the Danube is a sister company from ÖSWAG Werft Linz and specializes in subcontracting for general machining. Their strength is assembling customer specific machines, machining of large parts with highest accuracy and machining […]
Read moreAutomated production of front axles reduces costs per piece
Rába is a large Hungarian supplier of front and rear axles for trucks, tractors and buses. It operates six Univers 6 machines for machining front axles. Satisfied with the good performance of these CNC-machines, Rába has now awarded us the contract for a new machine: the Unitwin6000. Faster and at lower costs Rába is operating […]
Read moreUnisign team at running event Venloop 2019
This weekend the 14th edition of the Weir Venloop takes place in Venlo, the Netherlands. The Weir Venloop is a well known running and walking event attracting each year a remarkable number of athletes and vistors. For the 2019 edition 32.000 participants are expected and a crowd of 100.000 spectators cheering the runners. The Weir […]
Read moreThank you for visiting us at AMB 2018, Stuttgart!
On behalf of the UNISIGN Sales Team, we would like to thank all our visitors for their interest in our products and services! We look back on a very successful week with lots of people visiting our impressive UNISIGN stand.
Read moreUNISIGN Partner in Productivity, AMB 2018 – Hall 9, Stand D52
Also in the 45th anniversary year, UNISIGN will be exhibiting during the AMB 2018 in Stuttgart (18 – 22 September).
Read moreAnniversary weekend 45 years UNISIGN, June 22nd & 23rd.
Friday afternoon, the festivities started with a nice, pleasant and inspirational gathering for all employees, followed by a family day with guided tour on Saturday.
Read moreUNISIGN supplies machine for milling and grinding at SafanDarley
UNISIGN takes an important position as global producer of innovative and proven machine tool technology in all market segments. UNISIGN regularly appears in articles of renowned technical journals. UNISIGN supplies machine for milling and grinding at SafanDarley Last September, UNISIGN installed the UNIVERS 6000 at our customer SafanDarley (Netherlands). Dimensions: X-5.000 mm, Y-1.000 mm, Z-600 […]
Read moreSafanDarley: “UNISIGN understands what we do and focusses on what we really need!”
“No-nonsense and a service that continues, also after the purchase. They understand what we do.” That is how Mark Das from SafanDarley describes the relationship with UNISIGN.
Read moreVery successful Demo Days!
On behalf of the UNISIGN Sales Team, we would like to thank all our visitors for their interest and great feedback we received during our Demo Days this week.
Read moreUNISIGN Demo Days in full swing!
We had a successful start of our Demo Days (10-11 April) in Panningen and are very pleased to welcome so many visitors already! The dynamics and possibilities of our UNIPORT 6000-HV are very impressive, so if you still want to visit our Demo Days tomorrow, just sent an email to: sales@unisign.com
Read moreFriday 23 March 2018, UNISIGN celebrated its 45th anniversary!
In the morning the entire staff was treated to a delicious jubilee pastry. UNISIGN was founded on 23 March 1973 by Bart van Ruth. In 2008, his son Paul van Ruth took over. In June, the 45th anniversary will be celebrated with various activities for the employees of UNISIGN and their relatives. In September there […]
Read moreUNISIGN Demo Days April 10-11th, 2018
Following the first presentation of the UNIPORT 6000-HV at the EMO 2017, we are pleased to invite you to our Demo Days which will be held on April 10 and 11th.Throughout both days the dynamics and possibilities of our UNIPORT 6000-HV will be demonstrated at our factory in Panningen, the Netherlands. Furthermore we can inform […]
Read moreRC Engineering Turkey purchases a 26m long Uniport 6000
Unisign takes an important position as global producer of innovative and proven machine tool technology in all market segments.
Read moreUNISIGN hosts the VERICUT Users’ Exchange (VUE) Netherlands 2017
November 21st, we had the privilege to host the VERICUT Users’ Exchange (VUE) Netherlands 2017 and combined it with an organised tour of our production factory in Panningen.
Read moreThank you for visiting us at EMO 2017, Hannover!
On behalf of the UNISIGN Sales Team, we would like to thank all our visitors for their interest in our products and services! It was good to meet so many new business relations , and welcome familiar faces again! Also a big thank you for all colleagues who worked continuous behind the scenes to make […]
Read moreUnisign exhibits at EMO Hannover, Hall 13-C54!
UNISIGN will be exhibiting during the EMO 2017 in Hannover (18 – 23 September). Fitting with its ever growing market position, UNISIGN will….
Read moreDealermeeting 7 – 9 June 2017
June 7-9th , we were pleased to receive all our representatives from around the world visiting Unisign. They participated in a product training to familiarise themselves with our latest (technical) developments.
Read moreThank you!
Intec 2017 in Leipzig (7-10 March), the international trade fair for machine tools, manufacturing and automation was a great success!
Read moreUNISIGN installs UNIPORT 6000 at Ferdinand Steck Maschinenfabrik AG
UNISIGN takes an important position as global producer of innovative and proven machine tool technology in all market segments.
Read moreUnisign in action during Venloop 2017!
On Sunday, March 26th, the 12th edition of the Weir Venloop took place in Venlo. As every year, Unisign signed up for this great sports event, which attracts lots of runners and hikers from all different ages.
Read moreDeharde Maschinenbau Germany about Unisign
Customer satisfaction is very important to Unisign so we are very proud to share the reference of our highly valued customer Deharde Maschinenbau, Germany:
Read moreStafsjö Valves AB installs Uniport 6000
Stafsjö Valves AB installs Uniport 6000 Our customer Stafsjö Valves AB (Sweden) is a world leading provider of high performance shut-off valves for the following fields of application: pulp and paper, mining and mineral processing, water and waste water handling, biomass handling, food and beverage processing, power generation, powder and bulk handling, steel industry and […]
Read moreUNISIGN exhibits at Metalloobrabotka, Moscow
UNISIGN is delighted to announce its attendance of the 18th International Exhibition Metalloobrabotka in Moscow (May 15-19th, 2017).
Read moreUnisign exhibits at Intec Leipzig
UNISIGN will be exhibiting during the Intec 2017 in Leipzig (7 – 10 March). Unisign will be exhibiting together with its partner TWW….
Read moreAMB international exhibition for metal working
Also this year UNISIGN will be exhibiting during the AMB in Stuttgart. You can find us in hall 9, stand B72A. The World of Mechanical Engineering 13 – 17 September 2016 AMB, the international exhibition for metalworking, is the leading industry trade fair in the even years and is one of the top 5 […]
Read moreUnisign launched its new responsive corporate website
The new version is aimed at enhancing customer engagement and providing comprehensive information…
Read moreMill Turn solutions
UNISIGN has developed a whole range of modern turning & milling machining centres with large working envelope…
Read moreAutomation
Unisign has years of experience in the development of automation and product handling solutions.….
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